Frequently Asked Questions
Everything you need to know about shopping with Dhun.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you ship internationally?
Yes, Dhun ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How can I track my order status?
Once your order is placed, you can track its progress through the 'My Orders' section of your account or by clicking the link in your shipping confirmation email.
Are your products covered by a warranty?
Most of our products come with a 1-year manufacturer warranty against defects. Please check the specific product page for detailed warranty information.